Buying beads on line can sometimes be confusing we do have a help website set up that may make it a little easier. you can accesses it at rockinbeads.net.  We have a no questions asked return policy. 

If you ordered the wrong thing direct from our wearhouse and not amazon return is simple

Make sure there is a copy of your invoice in the package please package it with care and send it to

Rockin Beads

20 S Havana St

#207

Aurora CO 80012

If we made a mistake Please contact me   JoAnn@rockinbead.net  I answer emails early every morning

You can reach me at 303-317-3003 between the hours of 8am-3pm mountain time 6am - 1pm eastern Monday-Friday

If it was shipped to you from Amazon but purchased on our website You can reach me at 303-317-3003 between the hours of 8am-3pm mountain time 6am - 1pm eastern Monday-Friday we have to arrange a return to Amazon

If you have purchased it on Amazon not our website please contact Amazon at 1-800-201-7575